Frequently Asked Questions
Everything you need to know about your Roseland Furniture order.
What are your delivery options and lead times?
We offer standard and premium room-of-choice delivery across the UK. In-stock items are typically dispatched within 3-5 working days, while larger furniture sets may take 1-2 weeks depending on your location.
Do you offer a warranty on your furniture?
Yes, all Roseland Furniture products come with a 12-month manufacturer's guarantee covering defects in materials and workmanship to ensure your peace of mind.
What is your return policy if I am not satisfied?
We offer a 14-day 'no-quibble' return policy. If you are not completely happy with your purchase, you can return it in its original packaging for a full refund, minus any applicable collection fees.
Is the furniture delivered fully assembled?
Many of our ranges, such as our oak sideboards and chests, are delivered fully assembled. However, some items like dining tables and bed frames require minor self-assembly to ensure safe transit.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer flexible financing options through Klarna and PayPal Credit.
How should I care for my new oak furniture?
To maintain the beauty of your wood furniture, we recommend regular dusting with a lint-free cloth and applying a high-quality furniture wax every 6 months to prevent the wood from drying out.